This policy is effective as of 02/05/2025.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information while using our websites and mobile apps (our Services).

If you choose to use any of our Services, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving our Services only. We will not use or share your information with anyone except as described in this Privacy Policy.

For a better experience, we may ask you to provide us with certain information, including but not limited to

• Your name
• Your email address
• Your phone number
• Your fax number
• Your address
• Your company name
• Additional data you enter into forms such as the quote request or contact forms
• While using the NT Go driver mobile app, we may collect 1) your driver ID, 2) load number, 3) whether location tracking is enabled, and 4) latitude and longitude position data when actively assigned or delivering loads

The information that we request will be retained by us and used as described in this privacy policy.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

We do not use these “cookies” explicitly. However, our websites or apps may use third party code and libraries that use “cookies” to collect information and improve our services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of our Services.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

We want to inform users that these third parties may have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

We use the following third party services that may collect information used to identify you.

• Google Play Services
• Google Analytics for Firebase
• Firebase Crashlytics
• OneSignal

Log data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

SMS Messaging Policy

• SMS consent is not shared with third parties for marketing purposes.
• Messaging frequency may vary.
• Message and data rates may apply.
• To opt out at any time, text STOP.
• For assistance, text HELP or visit our website at https://drivenlogistics.com/

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Driven Logistics. This includes SMS messages for load assignment notifications, driver account updates, and important safety notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://drivenusa.com/privacy/. Message HELP for help. Reply STOP to any message to opt out.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.